Please Give A Big Round of Applause For Our Supporters:
We'd Like To Thank Our Supporters:
  • Harford County Cultural Arts Board
  • The Nora Roberts Foundation
  • The Citizens Of Baltimore County
  • Can we bring our lunch?

    Our theatres are not equipped with lunch facilities. Outdoor picnic areas are also not available.

  • What are In-Person Field Trip ticket prices?

    $9.50 - $10.50 per student and chaperones unless otherwise noted.

    School-Wide Title I schools = $1 discount per paid seat.

    Teachers are free, but are at the discretion of Arts On Stage. Additional staff tickets can be requested for students with special needs.

    NOTE: Tickets sold at the door are $12 for every show. 

     

  • As a homeschool parent am I considered a teacher?

    No. However, should you bring a group of 10 or more you will receive one free seat. You must call to receive this offer.

  • Will I receive actual tickets?

    No, your confirmation/invoice serves as your ticket of admission.

  • Do I need to pay a deposit?

    Typically we do not require a deposit, however in some cases, deposits are required (for example, history of difficulty obtaining payment). You will be notified if this applies to your reservation prior to booking.

  • Do you accept credit cards?

    Yes. Credit cards are accepted online through PayPal - YOU DO NOT NEED A PAYPAL ACCOUNT TO PAY ONLINE. Our Virtual Field Trips site is through Square. (Our site, PayPal and Square are all SECURE sites) Or you may pay over the phone, by calling 410-252-8717.

  • What is your cancellation policy?

    Cancellations accepted ONLY in the event of unforeseen school closings due to weather or all field trips cancelled by Board of Education. If cancellation is necessary you will have your choice of rescheduling or a full refund. Upon approval of cancellation of a reservation, you will receive a confirmation of cancellation via email.

  • What is your Inclement Weather policy?

    Policy for school delays or closings related to weather or other unforeseen circumstances –

    Please go to our website www.ArtsOnStage.org after 6:30 a.m. on the morning of your scheduled show date for updated information regarding weather delays, cancellations, etc., . (Since schools come from many districts to see our shows, there are many variables involved in making these decisions.)

    If a show is cancelled, we will make every effort to reschedule the production for another day. Please give us time to work out the details and we will contact you as soon as possible.

    If your school (any system) is unable to attend a scheduled show due to delayed openings or closings you will have your option of rescheduling for another date, another show or having your monies refunded.

    It is for these reasons that we ask for a teachers cell phone number on our registration form. If the weather is questionable, we may need to contact a teacher from your school the night before or the morning of a scheduled program. The cell phone number will be used in emergency situations only.

    We pride ourselves in working with each individual school and teacher to meet their needs. It is never our intention to take your money for a show you don’t get to see. We understand that sometimes “things happen.” However, you must also understand that we are a non-profit organization and must have your presence if the show is to go on.

  • Can the general public come to a show?

    Yes! Everyone is welcome.

  • What happens when I miss a performance?

    Tickets for missed performances are not exchangeable or refundable.

  • Can I get a refund for unused tickets? Can I get a refund for a student that is absent?

     We can not issue refunds, credits or exchanges for seats that go unused for absences or illness.

  • What happens if I cannot pay by the due date?

    If you think your payment will be late or if your school district's policy does not permit payment by our due date, you must contact our office at 410.252.8717 or artsonstage@artsonstage.org to request an extension. Extensions must be requested PRIOR to your payment due date which is indicated on your invoice.

    FAILURE TO SUBMIT PAYMENT DOES NOT ABSOLVE FINANCIAL RESPONSIBILITIES ASSOCIATED WITH YOUR RESERVATION nor does it result in cancellation of the reservation.

  • Can I pay for my trip on the day of the show?

    Full payment must be mailed directly to our office, online through your account, or over the phone with a credit card. For security reasons, we cannot accept payment at the theatre.

  • What happens if I am late for a performance?

    We will do our best to seat you regardless of how late you are, however, please know that this can be distracting to the actors and other patrons. In order to minimize distraction, we cannot guarantee that we will be able to seat latecomers in their assigned seat, but we will seat you in the best available seats at an appropriate moment during the performance.

  • How far in advance should I make a reservation?

    We highly suggest ordering tickets in advance, so you will not be surprised by a sold out show. A wait list is an option, but tickets are not guaranteed.

  • How long are the performances?

    All of our performances are approximately 45 to 60 minutes, with the exeption of Shakespeare plays or Lighting Thief which is 70 minutes in length.

  • What are Earlybird HOLDS?

    An Earlybird HOLD is a way to secure your tickets/seats to the performance date, time, and location that you are interested in.  This is just a HOLD, there is no obligation, no approvals, no payments, no deposits due, just an estimate on your numbers.

    Earlybird HOLD's can be reserved on our website from May to June 30th. A confirmation of your HOLD will be emailed to you. A date to confirm your HOLD (August 25th) will be on your HOLD confirmation. 

    Prior to the deadline to confirm, check your school's calendar, get approval from your school's administration and secure transportation. Start the process of approval through your county, if applicable.

    WHEN CONFIRMING (only need your school's administration approval and in process of getting approval through your county):

    1. Email Arts On Stage (artsonstage@artsonstage.org) with your school's name, your name, show date and time put "EB Confirmed" in the subject line. Update your numbers if you need to and let us know if it has been approved by the county.
    2. You will receive an email CONFIRMING your Reservation - make sure it is correct.
    3. Once you get word from your county,
      • if it is approved = NO NEED TO NOTIFY Arts On Stage
      • if it is NOT approved = NOTIFY Arts On Stage immediately via email (artsonstage@artsonstage.org) with the reason it was not approved. We will then send you a CANCELED Confirmation.
    4. Final numbers are due 4 weeks prior to the performance date
    5. Payment is due 3 weeks prior to the performance date
  • Virtual Field Trips

    The link below should answer some FAQ in regarding our Virtual Field Trips.

    FAQ

  • Are discounts available?

    Yes, School-wide Title One Schools recieve a $1 off per ticket. Please check the "Title One" box upon reserving onine or let us know when you call to make the reservation. School-wide Title One status will be verified.

    Other discounts and promotions are announed in our monthly newsletter and social media, when available. To subscribe to our newsletter please click here. Like/Follow/Share our Social Media Pages: Twitter  /  Instagram  /  Facebook 

  • Booking details for Homeschools and Individuals

    With the exception of Earlybird Reservations, payment is due in full for reservations at time of booking either by phone or online.

    If you would like to be seated with another group / patron, please notifiy us at least one week prior to the show date or add this information to the special request section of the reservation process.

  • Grants available (evolving list):

    Baltimore County: The Education Foundation  21st Initiative and Student's First - Deadlines approaching

    Carroll County:  Arts In Education Grant

    Cecil County: Opportunity Grant

    Harford County: Arts Board

    Prince George's County: Information - contact them directly